Community Policy

Veuniq is more of a community space of buyers and sellers than any thing else. Therefore Community is core of what all we intent to do at Veuniq. Veuniq sellers use community to find inspiration, share knowledge, discuss ideas, and build relationships that help them grow their businesses.

The Veuniq Community consist of VeUniq Forums, VeUniq Community and Teams. This policy is a part of our Terms of Use. By using any of Veuniq’s community spaces, you’re agreeing to this policy and our Terms of Use.

1. Using the VeUniq Community

Veuniq community spaces are public areas where sellers can interact with one another. Sellers who use any of the community spaces must be over 18 years old. To make sure that the Veuniq community continues to be a place that’s safe, welcoming and respectful, you agree to comply with the following rules in all community spaces:

  1. Respect other members’ privacy, and protect your own. Don’t share private or personally identifying information in public areas of the site. This includes, but is not limited to, transaction details, personal contact details and the verbatim contents of private correspondence.
  2. Do not use community spaces to discuss interactions with Veuniq representatives, or to share verbatim extracts of such conversations ( i.e., emails, DMs or messages, live chats etc.). Remember, most messages between you and Veuniq are considered private correspondence and we ask that you respect this confidentiality. Please refer to our Privacy Policy for more information. 
  3. Be honest and transparent about who you are. Don’t use a fake identity.
  4. Be respectful towards other sellers and, when in doubt, lead with kindness, assume best intentions and act on that basis. Don’t use community spaces to publicly disparage a specific seller, an Veuniq representative, shop, listing or category of item.
  5. Don’t use community tools or spaces to interfere with another seller’s business.
  6. Don’t spam. This includes unsolicited or duplicate posts or links to your shop, fundraisers, surveys, social media, or other promotional content.
  7. Don’t use community spaces to coordinate pricing or discuss fee avoidance with other sellers.
  8. Don’t use community spaces to harass other sellers. Similarly, don’t post content in community spaces that may promote, support, or glorify hatred, misinformation, or that would be in violation of Veuniq’s policies including our Anti-Discrimination Policy.
  9. Don’t publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity. 
  10. Don’t engage in illegal activity or activity that infringes someone’s intellectual property, or encourage others to engage in that type of activity. 
  11. Don’t use community spaces to encourage others to violate Veuniq’s Policies.

2. Forums

Forums is a public space where sellers can gather with other sellers to discuss their Veuniq activities. 

By using Veuniq’s Forums, you acknowledge and agree that:

  1. Your role is to help us create a safe space for sellers to learn from one another and grow their businesses.
  2. Your contributions help us build a public database of valuable knowledge and experiences that are available to everyone.
  3. Tone is challenging to interpret on a public forum and our community spaces are for Veuniq sellers at every level. When in doubt, lead with empathy and kindness. 
  4. Your posts will stay on topic. Off topic posts may be removed. 
  5. Your posts in the Forums are permanent and can be viewed in various places including your User Profile (unless they are removed by Veuniq). 
  6. Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism. Don’t harass, target, insult, troll, or call out other members or Veuniq representatives. 
  7. Moderators may take certain actions to keep the Forums welcoming, organised, and helpful for everyone. Such actions are not up for public discussion. 
  8. You will respect others’ opinions and report content responsibly. Flagging posts is reserved for content that specifically violates Veuniq’s policies.
  9. Veuniq reserves the right to remove content from the Forums at any time for any reason, including, for example, violation of our policies, removal of dormant content, content that causes privacy issues, or due to changes to how the Forums operate.
  10. If you have concerns about actions taken in the forums, you can follow contact Veuniq at [email protected]

3. Direct Messages

Members may send each other direct messages using the Community’s messenger. These messages are separate from Veuniq Messages and can be accessed and read when you are in community spaces. 

By using direct messages in the Veuniq Community, you agree to all of the above policies. In addition, you may not send messages that are considered:

  1. Abusive, threatening, defamatory, harassing, or otherwise in violation of our Anti-Discrimination Policy.
  2. Obscene or vulgar.
  3. Unsolicited advertising or promotions.

Last updated on 28Dec, 2020

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